Privacy Policy

1. Introduction

Raul Tudor ("we," "our," or "us") operates the FractionalCTO.London website and provides fractional Chief Technology Officer services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and job title
• Business requirements and project details
• Communication preferences
• Any other information you voluntarily provide during consultations or correspondence

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing fractional CTO services and consultations
• Communicating with you about our services
• Scheduling appointments and managing our business relationship
• Improving our website and services
• Complying with legal obligations
• Marketing our services (with your consent)

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Contract: To perform our services and fulfill our contractual obligations
• Legitimate Interest: To improve our services and communicate about our business
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers (e.g., Calendly for scheduling, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client information for 7 years after the end of our business relationship.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function properly and cannot be disabled.

10. Third-Party Services

Our website may contain links to third-party services, including:

• Calendly: For appointment scheduling
• Analytics Services: For website performance analysis

These third-party services have their own privacy policies, and we are not responsible for their privacy practices.

11. International Transfers

Your personal information may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

14. Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.

ICO Contact Information:
Website: ico.org.uk
Phone: 0303 123 1113